Customer experience

Simon Page College of Marketing in partnership with the CX Academy is setting the Global Standard for Customer Experience Certification and Qualifications.

Take the next step in your CX career by attaining the CX Academy Certificate.

Why take this course?

This course will:

  • teach you the fundamentals of customer experience.
  • give you practical knowledge, learnings, and tools.
  • change your behavior and mindset.
  • equip you with a skill you can use immediately.

Whether you are dealing with customers directly or are in a supporting role, CX is a core skill that will bring immediate change and lasting benefits to you, your employees, your customers, and your organization.


Request More Details

Are you considering the Customer Experience Course?

Our dedicated team is ready to answer any inquiries you may have.

What our students are saying…

The tutors at Simon Page are world-class professionals and I would recommend taking the course with them.

Aisha Wambui

They say marketing is inborn and that greater marketers are made. CIM gave me an opportunity to be nurtured into greatness through Simon Page College of Marketing.

Eliud Thuo

Business Development Executive - Pacis Insurance Co. Ltd

One of the best online classes I have ever taken. Tutors are very professional and go extra mile to ensure I was well assisted.

Ibrahim Bonzo

Vodacom Tanzania PLC